Rank Order of How Companies Benefit From Teams: (TPT, from survey of 51 companies in Fortune Top 100)
1: Greater productivity
1: Effective use of resources
1: Better problem solving
2: Better quality products and services
3: Creativity and innovation
3: Higher-quality decisions
Primary reasons cited in 1990 survey for moving toward self-directed teams, by companies that are: (ET)
Quality (38%)
Productivity (22%)
Reduced Operating Costs (17%)
Job Satisfaction (12%)
Restructuring (5%)
Other (6%)
Benefits or Self-Directed Work Teams: (PRIM)
Improved Service and Quality
Reduced Overhead
Increased Productivity
Increased Morale
Benefits to the Organization: (20Q)
More Efficiency and Productivity
Higher Quality
World-class Products
Better Customer Service ... faster, more responsive
Constant Improvement ... of processes
Working Smarter
Better able to make Decisions ... able to compete in time
Utilization of everyone's Brains, Commitment, Creativity
Better Communication ... up, down, sideways
A more Satisfying and Effective Workplace
A Sense of Belonging and Commitment
Constant Growth ... of the organization and its people
Benefits to the Team Members: (20Q)
Empowerment to do what is right and needed
More Information, Knowledge, and Decision-Making capability
More Involvement in Decisions
Ability to Solve Problems
Ability to Innovate Change
More Personal Pride in the quality of the product or service
A feeling of Ownership in the company
The Camaraderie and Support or a Team effort
Rewards ... tied to productivity
Individual Growth and Development ... constant training
Tapping into one's Leadership abilities
Variety and Challenge
"Teams are not ends in themselves; they are a means by which to achieve other organizational goals" (ET)
Alan Brinder: "Self-directed work teams improve productivity, because deep employee involvement builds intense commitment to corporate success" ... "most companies report 20-40% gains in productivity after 18 months" (SDWT)
BusinessWeek, 1989: "GE expects to realize a 40-50% improvement in productivity by organizing its work force into teams" (DSWT)
Service!
Our Vision is to offer the best products and services to our customers. To always exceed customer expectations resulting in customer delight. Our mission is to provide highest possible quality at the right price.
Our commitment to offer nothing but the very best is reflected in our vision & mission statements. We exist because of our customer and we are very grateful to our customers who have made us what we are today. We now strive to take our organization to the next level so that we can serve our customers even better and continue to keep them fully satisfied.
Our Vision is to offer the best products and services to our customers. To always exceed customer expectations resulting in customer delight. Our mission is to provide highest possible quality at the right price.
