"The inability to cope with (manage) agreement, rather than the inability to cope with (manage) conflict, is the single most pressing issue of modern organizations; the fear of taking risks that may result in our separation from others is at the core of the paradox" (ABIL)
"Pluralistic Ignorance: every one knows individually, but assumes no one else does ... the members who feel out of the group cannot bring up their concerns because of the myth that everyone is in" (CHNG)
"Group tyranny seldom occurs ... it is a culturally sanctioned negative fantasy that provides us with an excuse for blaming someone else when we lose our sense of integrity and act irresponsibly in group situations; it temporarily frees us from experiencing the terrifying existential risk of separation" (ABIL)
"We reject exclusivity. We covet inclusiveness ... being needed, being involved, being cared about" (ART)
"Of the things that frighten us, the fear of being left out of the flow of human interaction is certainly one of the worst ... the ultimate test for the ability to control the quality of experience is what a person does in solitude" (FLOW)